FAQs
Questions are part of the process.
Honest answers to common questions about mortgages, our process, and how we can help.
A mortgage broker acts as an intermediary between you and lenders. We assess your financial situation, compare products across multiple lenders, and manage the application process on your behalf — at no direct cost to you, as brokers are typically paid by the lender.
In most cases, our service is free to you. We are remunerated by the lender when your loan settles. We will always be transparent about how we are paid and whether any fees apply to your specific situation.
No. KT Mortgages provides a nationwide mobile service. We come to you — at your home, workplace, or another convenient location — wherever you are in Australia.
We partner with a diverse panel of over 25 lenders, giving you access to a range of products, rates, and features to suit your unique financial situation.
Deposit requirements vary by lender and product. While 20% helps you avoid LMI, many first home buyers enter the market with less — sometimes as low as 5% with eligible schemes. We can assess your situation and explain your options.
Yes. We help you understand which grants and government schemes you may be eligible for, and how they affect your borrowing capacity and overall strategy.
There is no one-size-fits-all answer. Fixed rates provide repayment certainty; variable rates offer flexibility and the potential to benefit from rate decreases. We compare both options against your financial goals and risk tolerance.
An offset account is a transaction account linked to your home loan. The balance reduces the interest you pay. Whether it suits you depends on how you manage your savings and cashflow — we can help you decide.
Common triggers include a fixed rate expiring, repayments feeling high compared to current market rates, wanting to access equity, or a change in your financial circumstances. We can review your loan and calculate whether refinancing makes financial sense.
Potentially. Discharge fees, break costs on fixed-rate loans, and new application fees may apply. We calculate the break-even point so you can see whether the savings outweigh the costs before proceeding.
Lenders assess investment loans differently — factoring in rental income, existing portfolio debt, and different servicing criteria. Interest rates and LVR limits may also differ. We navigate these policies across multiple lenders to find the best fit.
Pre-approval is a conditional indication of how much a lender may lend you, based on your current financial information. It typically lasts 60–90 days and is not a guarantee of final approval. It helps you shop with a clear budget.
Typically: identification, proof of income (payslips or tax returns), bank statements, details of assets and liabilities, and information about the property. Requirements vary by lender and application type — we provide a tailored checklist.
Timelines vary by lender, application complexity, and property type. Straightforward applications may be approved within days; complex or construction loans can take several weeks. We keep you informed throughout.
Settlement is when ownership of the property transfers to you and your loan is drawn down. Your solicitor or conveyancer coordinates with the lender to exchange documents and funds. We liaise with all parties to ensure a smooth process.
Yes. Our relationship does not end at settlement. We are available for loan reviews, refinancing advice, and assistance with future lending needs as your circumstances evolve.